Multi-user dashboard to show who is waiting, who has been notified, who has been served. Allows skipping of queue numbers who have not turned up after some time.
Manage a list of skipped queue numbers.
Notifies customers to return to the service counter with the click of a button.
Controls when customers can obtain e-tickets. In addition, operators can turn on and off the queue service at any time.
Administrators can customise notification messages. Notification messages include new e-tickets, ready-to-serve, status enquiry, closed queue, and expired e-tickets. Graphics can be included to incorporate promotional messaging.
Provide a safe mechanism for customers to generate tickets.
Allows customers to enquire about his/her queue status, number of parties ahead or expected wait time. Customers can choose to cancel or confirm their queue number for them to return to the service counter.